Privacy Policy

Updated August 24, 2018

This Privacy Policy outlines how we gather, use and protect your personal data. This Privacy Policy applies to personal data collected by ORB™ through this website or - as described below, by other means during the course of its business.


The Orb Factory (ORB™)
225 Herring Cove Rd
Halifax, Nova Scotia
Canada B3P 1L3
[email protected]

General Information

During the course of carrying out our business and performing our services, this website collects personal data for the purposes of marketing our services, and meeting our legal obligations. You may refuse to provide us with some or all of your personal data; however, this may limit the ways in which we can interact with you, including providing you with our services through this website.

Contact Form

This website uses contact forms, which are used to communicate with us electronically. To handle your request it is necessary to provide us with a valid email address. Alternatively, you may contact us via the contact information cited above. If you use one of these channels, we will automatically store the personal data transmitted, as data controller, to handle our contact with you. In some cases it may be necessary to provide additional information in order to better assist you, such as name, address or telephone number. The form data will be served using a secured mail server application. The data you provide will only be used within the context of your request for communication with us. Your personal contact data will not be shared.


This website provides the option for you to sign-up for electronic newsletters by entering in your email address. If you subscribe for our periodic email newsletter, your email address as well as date, and time of subscription, will be collected and stored by Mailchimp as the data processer (through ORB™ as data controller). This allows us to prevent misuse of our services or of the e-mail address. This data is only used for the distribution of the newsletter. You can terminate the subscription at any time by following the unsubscribe link, included in each newsletter. The relevant personal data will be deleted promptly upon your unsubscribe instruction.

Log files

We collect personal data through our server access logs. When you access our website, your internet (IP) address is automatically collected and is placed in our secure server access logs. We also record the URLs of the websites and pages you visit, the times and dates of such visits, information about the computer hardware and software you use. This information may include Internet protocol (IP) addresses, browser type and version, referring/exit pages, operating system, and date/time stamp. The processing of this data is necessary for the provision and the security of our website.

Cookies (General Information)

This website make use of cookies to save and retrieve information about your visit to our sites. Cookies are small files of software which save and retrieve information about your visit to a website or application. They reside in your internet browser to help store your preferences and previous activity. Cookies currently used on our site identify you as an anonymized number. These cookies are used to analyze trends, administer the website, understand how the user engages with the website, and gather demographic information about our user base. We may receive anonymized reports based on the use of these technologies by our partners on an aggregated basis. We also use this data to provide the site’s content, ensure the functionality of our information technology systems, and to optimize our website. Users can control and refuse the use of cookies at the individual browser level. Cookies installed can be deleted. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited or altered. When you visit our website, the following categories of cookies will be set in your browser:

Functional cookies

These cookies allow the website to remember choices you make to provide enhanced, personalized functionality. They do not track your browsing activity on other websites. They do not gather any information about you that could be used for advertising or to record where you’ve been on the Internet outside our site.

Analytics cookies

In order to keep our website services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use the site. Cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes, and it helps us to analyse patterns of user activity and to develop a better user experience.

Third Party Applications

We will respect and protect your privacy as set out in this Privacy Policy. We will only share your personal data with third parties as indicated and described in this Privacy Policy, and will not sell your personal data.

Google Analytics

Our website uses Google Analytics, a web analysis service of Google, Inc.. Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there. In using Google Analytics our website employs the extension “anonymizeIp”. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from EU/EEA member states. Google uses this information to analyze your use of our site, to compile reports for us on internet activity and to provide other services relating to our website. Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage. Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used. You can find additional information on how to install the browser add-on referenced above at the following link: For the cases in which personal data is transferred to the US, Google has self-certified pursuant to the EU-US Privacy Shield (

Google Tag Manager (GTM)

Google Tag Manager (GTM”) is a tag management system to manage JavaScript and HTML tags used for tracking and analytics on websites. Tags are small code elements that, among other things, are used to measure traffic and visitor behavior: to understand the effect of online advertising and social channels; to set up remarketing and orientation towards target groups; and to test and optimize websites. GTM makes it easier for us to integrate and manage our tags. We use GTM on our website to include the following tracking tools (as described above). If you prefer that we do not place this cookie on your web browser you may opt out by clicking the Do Not Track (DNT) feature in your browser. This prevents tracking for your particular browser and device.

Social Media

You can find ORB™ on the following social media:

These providers are controllers for the relevant data processing.

Deletion and Term of Storage

ORB™ processes and stores your personal data only for the time necessary to achieve the stated purpose (unless otherwise stated in this Privacy Policy) and as permitted under the applicable laws or regulations. As soon as the purpose for data storage is achieved, or the appropriate term of storage provided for by any applicable laws or regulations expires, your personal data will be deleted in accordance with this policy.

Changes to the Policy

This Privacy Policy may be updated from time to time and will note the date of any updates.  In the event of any material and significant changes we will endeavour to provide a prominent notice of the changes to this Privacy Policy.

Definitions and References

Personal Data

Any information that allows for the direct or indirect identification of a natural person.

Usage Data

Information collected automatically through this application (or third-party services in connection with in this application), which can include: the IP addresses of the computers utilized by the Users who use this application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server response (successful outcome, error, etc), details of the browser and the operating system utilized by the User, time details per visit (e.g., the time spent on each page within the application) and the details about the path followed within the application with special reference to the sequence of pages visited.


The individual using this application.

Data Processor

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.